Shipping policy
SHIPPING POLICY
Thank you for shopping with REBEL. We are committed to delivering your order quickly, safely, and reliably.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with your tracking details.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location.
Estimated Delivery Times:
Local Delivery (South Africa): 2 - 5 business days
Please note that delivery times may var depending on your location and external factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor our delivery in real-time.
Shipping Delays
While we aim to deliver within the estimated timeframe, delas may occur due to:
- High order voluumes
- Courier Issues
- Weather or unforeseen cirumstances
We appreciate our patience and understanding.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by th customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at: info@rebelsupplements.co.za
We will investigate the issue and work towards a resolution as quickly as possible.
Thank you for choosing REBEL - Hana ka wena.